Conditions of sale and deliver

The conditions below are considered mandatory unless agreement against.


OFFERS:

Written or oral quotation issued by Cristalrecord, S.L.U. or its sale agents are for information only. Orders are formally placed after express confirmation from all interested parties.

PRICES:

Prices are retail prices. The prices listed are for merchandise in our warehouse including normal packaging as per our design. Prices are subject to change without notice in advanced.

DELIVERY DATES:

Deadlines are always considered approximate and Cristalrecord, S.L.U. is not liable for any delays caused by force majeure or other circumstances beyond its control, and the buyer is not entiled to compensation or cancellation of payments.

TRANSPORT AND FREIGHT:

The transport conditions are EX-WORKS Zaragoza, Spain (INCOTERMS 2010).

PAYMENT TERMS:

Transfer in advance (30% deposit + 70% before delivery).

PRODUCTS:

Cristalrecord, S.L.U. reserves the right to make any modification suitable for product improvement.

COMPLAINTS:

Cristalrecord, S.L will not accept complaints concerning errors in quantities, products or prices if they are not made by the buyer within 30 days of the delivery date inside limits of the European Union, and 60 days for third countries.